Every enquiry gets a quote. Every quote gets an answer.

Rooms, weddings, function halls and day tours all start as a message. QuadScale answers at any hour and keeps each one moving until the guest has checked out.

The Social Suite for a sample hotel and resort, showing the guest journey from new enquiry and quote sent to checked out

The enquiries a hotel cannot afford to lose are the big ones.

A wedding or a function hall booking takes days of back and forth. QuadScale answers the first message straight away, then shows your team where each one stands.

  • Wedding reception enquiryNew enquiry
  • Function hall, company outingQuote sent
  • Day tour and lunch, 12 guestsReserved
  • Family room, two nightsChecked in

What the front office sees each morning.

  • Quotes waiting for an answer

    A quote that sits unanswered is a booking about to go to another resort. They are listed first.

  • Today’s arrivals

    Who is checking in at each property, in one list.

  • Guests who came back

    Returning guests have their own step, so you can see how many stays turn into a second one.

Weddings, conferences and banquets run from the same place.

  • Guests register on your own event page
  • Each one gets a QR code by email
  • One scan at the door checks them in
  • You see who arrived and at what time
How Events works

See it answer a guest.

Thirty minutes. Bring your room rates and function packages and watch the first reply go out.