Turn trial enquiries into members.

Enquiries arrive while your coaches are on the floor. QuadScale answers them, books the trial and shows you who joined afterwards.

Three places a gym loses members.

Between the enquiry and the trial

Someone asks about a free class during the evening rush. Nobody replies until closing, and they have already tried the gym down the road.

The AI Receptionist answers in seconds and books the trial in the same chat.

Between the trial and the membership

They came, they liked it, and then nobody asked them to join.

Trials that are done but have not joined sit in their own column, so your team knows exactly who to talk to.

At renewal

A membership runs out quietly and the member simply stops showing up.

Renewals coming up and members who stopped coming show on the home screen, per branch.

Every member, on the step they have reached.

  1. New enquiry
  2. Trial booked
  3. Trial done
  4. Joined
  5. Renewal due
The Social Suite for a sample fitness studio, showing the member journey from new enquiry to renewal due

6:15 on a Tuesday evening.

Your team is

  • Teaching the 6 PM class
  • Spotting a member on the bench
  • Signing up the walk-in at the counter

QuadScale is

  • Answers “how much is monthly?” on Facebook
  • Books two trial sessions for tomorrow
  • Emails tonight’s members their reminder

Running an open day or a competition? Tickets and QR check-in are covered too

See it book a trial.

Thirty minutes. Bring your class schedule and watch an enquiry turn into a booked session.